FAQ - Product
- First of all: The invoice period only begins when
you have received the shipping confirmation
- Please go to the Klarna app and pause your
Invoice until the goods have arrived!
- If you have any questions, write an email
to info@360-grad-fitness.de
- As soon as the goods have been dispatched, you will receive
You will receive an email from Klarna with a
payment request within 14 days
- If you have any questions, write an email
to info@360-grad-fitness.de
- With us, the customer bears the return shipping themselves.
We use this procedure because in the past we
bad experiences with free
had to return the goods.
- If you wish to withdraw from the contract,
then you will find all further instructions
under returns
- Our support will help you as quickly as possible,
to solve your problem. Please write to us
an email to info@360-grad-fitness.de
- Please include your name, address and your
Browser with which you wanted to order from us,
so that we can help you as quickly as possible.
- Help us to become better! We regret your intention
a cancellation very much! We would be pleased
to find out the reason for the cancellation of your order.
- Write us a short email
to info@360-grad-fitness.de
and we will explain your smooth
Cancellation process.
- The delivery time is indicated for each product
on the product page
- We currently have a delivery time
from about 1 - 3 working days
- For our e-bikes, the
Delivery time 3 - 5 working days due to size
- We always strive to ensure a quick processing
to guarantee the order for you.
- We only send our packages
by e-packet with a tracking number,
This can be found in the shipping confirmation
and under shipment tracking
be tracked
- We will be happy to provide you with this number,
write us a short email
with your name, address and order number
to info@360-grad-fitness.de
- We always strive to offer you the best quality
of products and a hassle-free
to offer delivery service.
Unfortunately, there may be problems with delivery
damage may occur.
- We are happy to offer you a discount
or a spare part delivery to
- We ask you to send us an email with a
Picture of the damaged goods, name
and address to info@360-grad-fitness.de
to send
Not the right question?
Then please write us an email directly here using the contact form.